We collect personal and other information from you directly when you provide it to us through the Services. We may also automatically collect certain information about you and your computer, smartphone, or other device when you use, access, or interact with our Services.
Personal information related to orders. If you place an order through the Services, we will collect personal information related to creating an account for you and completing your order. The information we collect may include:
- Full name
- Email address
- Phone number
- Address information
- Demographic information (e.g., family size)
- Payment information (note that all payments through the Services are processed through Stripe)
- Information about your orders (e.g., the content of your orders and pick-up/delivery times)
- Information about your dietary restrictions (e.g., allergies and special requests)
Personal information from chefs. If you are a chef that wishes to offer your menu through our Services, we will collect information related to processing your application. The information we collect from you may include:
- Full name
- Email address
- Phone number
- Certification information (e.g., food handler certificate number)
- The county that you reside in
- Sample menus
- Social media links
- Any other information that you share through file attachments
Other personal information. You can visit the Services without submitting any information that we can use to identify you personally. However, if you sign up to receive updates about our community or purchase a gift card through the Services, we will collect your personal information related to those services. The information we collect may include your full name, email address, phone number, zip code, payment information, and any other information that you choose to provide.
Server logs. Server logs automatically record information and details about your online interactions with us. For example, server logs may record information about your visit to our Services on a particular time and day and collect information such as your device ID or IP address. firstname.lastname@example.org
Pixel tags. A pixel tag (also known as a web beacon, clear GIF, pixel, or tag) is an image or a small string of code that may be placed in an advertisement or email. It allows companies to set or read cookies or transfer information to their servers when you load a webpage or interact with online content. For example, we or our service providers may use pixel tags to determine whether you have interacted with a specific part of our Services, viewed a particular advertisement, or opened a specific email.
SDKs and mobile advertising IDs. Our Services may include third-party software development kits (“SDKs”) that allow us and our service providers to collect information about your activity. In addition, some mobile devices come with a resettable advertising ID (such as Apple’s IDFA and Google’s Advertising ID) that, like cookies and pixel tags, allow us and our service providers to identify your mobile device over time for advertising purposes.
Third-party plugins. Our Services may include plugins from other companies, including social media companies (e.g., the Facebook “Like” button). These plugins may collect information, such as information about the pages you visit, and share it with the company that created the plugin even if you do not click on the plugin. These third-party plugins are governed by the privacy policies and terms of the companies that created them.
Third-party online tracking. We also may partner with certain third parties to collect, analyze, and use some of the personal and other information described in this section. This information may be used for a variety of purposes, including analytics and interest-based advertising, as discussed below (see the section entitled “With Whom and Why We Share Your Information”).
Aggregated or deidentified information. We may also share aggregated or deidentified information about users of the Services, such as by publishing a report on trends in the usage of the Services. Such aggregated or deidentified information will not identify you personally.
How we use your information
The purposes for which we use your information include to:
Provide you with our Services, including processing your order;
Respond to your questions or requests concerning the Services;
Fulfill the terms of any agreement you have with us;
Fulfill your requests for our Services or otherwise complete a transaction that you initiate;
Send you information about our Services and other topics that are likely to be of interest to you, including newsletters, updates, or other communications, including promotional emails;
Improve our artificial intelligence and machine learning;
Deliver confirmations, account information, notifications, and similar operational communications;
Improve your user experience and the quality of our products and Services;
Comply with legal and/or regulatory requirements;
Aggregate and deidentify information;
Benchmark results for our customers;
Analyze how visitors use the Services and various Services features, including to count and recognize visitors to the Services;
Create new products and Services; and
Manage our business.
GatherMade may link information gathered through the Services with information that we collect in other contexts. But in that event, we will handle the combined information in a manner consistent with this Policy.
With whom and why we share your information
We share your information with other parties for a variety of purposes, as described below.
Chefs and delivery services. If you place an order through the app, we will share information about your order with the chef who is responsible for completing your order, as well as the relevant delivery service (if you choose a delivery option). We will limit the information we share in this context to what is required to complete your order.
Third-party service providers. GatherMade uses third-party service providers that perform Services on our behalf, including web-hosting companies, payment processors, and mailing vendors. These service providers may collect and/or use your information, including information that identifies you personally, to assist us in achieving the purposes discussed above.
We may also share your information with third parties when necessary to fulfill your requests for Services; to complete a transaction that you initiate; to meet the terms of any agreement that you have with us or our partners; or to manage our business.
Analytics. We partner with certain third parties to obtain the automatically collected information discussed above and to engage in analysis, auditing, research, and reporting. These third parties may use pixels or server logs, and they may set and access device IDs and IP addresses from your device.
Interest-based advertising. The Services also enable third-party tracking mechanisms to collect information about you and your computing devices for use in online interest-based advertising. For example, third parties, such as Facebook, may use the fact that you visited our Services to target online ads to you about our Services. In addition, our third-party advertising networks might use information about your use of our Services to help target advertisements based on your mobile activity in general. For information about interest-based advertising practices, including privacy and confidentiality, visit the Network Advertising Initiative website or the Digital Advertising Alliance website.
The use of online tracking mechanisms by third parties is subject to those third parties’ own privacy policies, and not this Policy. If you prefer to prevent third parties from setting and accessing cookies on your computer or other device, you may set your browser to block cookies. Additionally, you may remove yourself from the targeted advertising of companies within the Network Advertising Initiative by opting out here, or of companies participating in the Digital Advertising Alliance by opting out here. Although our Site currently does not respond to “do not track” browser headers, you can limit tracking through these third-party programs and by taking the other steps discussed above.
You may also opt-out of interest-based by adjusting the advertising preferences on your mobile device (for example, in iOS, visit Settings > Privacy > Advertising > Limit Ad Tracking, and in Android, visit Settings > Google > Ads > Opt out of interest-based ads). Additionally, you may opt out for companies that participate in the Digital Advertising Alliance's AppChoices tool by downloading it here and following the instructions in the app.
Legal purposes. We also may use or share your information with third parties when we believe, in our sole discretion, that doing so is necessary:
To comply with applicable law or a court order, subpoena, or other legal process;
To investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our terms and conditions, or situations involving threats to our property or the property or physical safety of any person or third party;
To establish, protect, or exercise our legal rights or defend against legal claims; or
To facilitate the financing, securitization, insuring, sale, assignment, bankruptcy, or other disposal of all or part of our business or assets.
You may opt out of receiving marketing emails or text messages from us by following the instructions in those messages or by emailing us at email@example.com.
If you want to learn more about the personal information that GatherMade has about you, or you would like to update, delete, or change that information, please contact us by email at firstname.lastname@example.org.
We employ physical, technical, and administrative procedures to safeguard the personal information we collect online. However, no website or mobile app is 100% secure, and we cannot ensure or warrant the security of any information you transmit to the Services or to us, and you transmit such information at your own risk.
The information that we collect through or in connection with the Services is transferred to and processed in the United States for the purposes described above. GatherMade also may subcontract the processing of your data to, or otherwise share your data with, affiliates or third parties in the United States or countries other than your country of residence. The data-protection laws in these countries may be different from, and less stringent than, those in your country of residence. By using the Services or by providing any personal or other information to us, you expressly consent to such transfer and processing.
We retain personal information about you necessary to fulfill the purpose for which that information was collected or as required or permitted by law. We do not retain personal information longer than is necessary for us to achieve the purposes for which we collected it. When we destroy your personal information, we do so in a way that prevents that information from being restored or reconstructed.
Content on this Services is directed at individuals over the age of 18 and is not directed at children under the age of 13. We do not knowingly collect personally identifiable information from children under the age of 13.
Changes to this Policy
GatherMade may make changes to the Services in the future and as a consequence will need to revise this Policy to reflect those changes. GatherMade will post all such changes on the Services, so you should review this page periodically. If we make a material change to the Policy, you will be provided with appropriate notice.
How to contact us
Should you have any questions or concerns about this Policy, you can contact us at